
ZAVA/Hims operates within the digital healthcare and wellness space, where accurate tracking, scalable acquisition and high-performing creative are critical to growth. When we took over the account, there were significant tracking and structural issues limiting visibility and performance optimisation. We restructured the account, resolved tracking challenges and introduced a diversified creative testing strategy across UGC, statics and Hi-Fi and Motion video formats. Our approach focused on scaling the brand through relatable creative, improving hook and hold rates, and creating a more scalable performance framework.
We launched multiple new creative formats and continuously tested fresh concepts across Meta to improve engagement and conversion efficiency. Since taking over the account at the beginning of the year, the brand has achieved a 432%+ increase in new customers and a 1,000.99%+ increase in new customer conversion rate. Several newly introduced creatives significantly outperformed previous ads across engagement and retention metrics, helping drive consistently strong account-wide performance and more efficient customer acquisition.
Hims
Scroll-stopping content for one of the boldest brands in men's health.